Call recording is becoming increasingly important, with technology changing and working habits becoming more mobile. Addressing mobile recording is now the subject of many financial regulators' recommendations. It is also increasingly important to business continuity planning, especially for pandemic planning. NEC is one of the world’s largest providers of communications products and systems. NEC call recording systems are very flexible and we can configure each of the different types on our “Types of Call Recording” section. This flexibility makes it easy for you to record exactly the calls you want. And, with the various levels of integration, you will be able to easily find the call once it is recorded.
If your needs are more of a lower level type of NEC call recording, much more cost-effective options are available. Do you only need a couple of phones recorded? Not a problem. You can even leverage your current network and network drive space to reduce costs even more.
NEC call recording system can even provide you with a powerful agent evaluation package and reporting tool.
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